Thank You for Shopping Small | Free Shipping over $100
Cart 0

Policies

Turnaround Time

All pieces are shipped within 1 week from Toronto, Canada.

Shipping

The Whimsical Fox is not responsible for any custom fees or duties incurred during shipping, returns or exchanges. 

Exchanges

We want you to your Whimsical Fox pieces so exchanges can be made to ensure you + your little babes are rocking the right size (please note, shipping for exchanges will be at the expense of the customer).

Exchanges must be made on unworn items, within three weeks of the shipping date. To make an exchange please send an e-mail to hellolovely@thewhimsicalfox.ca so we can get the process going for you.

Please include the order number and the reason for the exchange. We will then confirm the exchange along with the return address.

All items returned must be unworn/unwashed.

Returns

You can return any item for a shop credit. It should be in its original condition (unwashed and unworn) or defective and within three weeks of your shipping confirmation (please note, shipping for returns will be at the expense of the customer).

To make a return please send an e-mail to hellolovely@thewhimsicalfox.ca so we can get the process going for you.

Please include the order number and the reason for the exchange. We will then confirm the return along with the shipping address.

Questions?

Please e-mail us at hellolovely@thewhimsicalfox.ca, we would be happy to hear from you.